Contact us

Nansongguang Technology Co., Ltd.

Room 1801, Line 18, Hip Shing Hong Wan Chai Centre, 303 Hennessy Road, Wan Chai, Hong Kong

zouweilong@niumo1.com

Have questions, comments or need more information?

Is your question not on our information page or not clear enough? Please send an email to zouweilong@niumo.com. Please include your name, phone number and city where you live. If you need after-sales service, please provide photos of the product.

Customer Service - Business Hours:
Open 24 hours a day
FAQ:

niumo1 European store sales information
Sales region: Western Europe
Sales countries: United Kingdom, Germany, Italy, France, Norway, Sweden, Denmark, Finland
Payment currency: Euro (€)
Supported languages: English, Italian, German, French, Norwegian, Danish, Swedish, Finnish

Q: How long will it take to receive my package?

A: Please note that it takes us an average of 3-7 days to complete your order before shipping it out. Rest assured, we will make every effort to get your order to you as quickly as possible! Once your order has been shipped, the estimated delivery time is 14-30 days, depending on your country. Please take into account holidays that may affect delivery times.

Q: What is the company's return policy?

A: After receiving your return and inspecting the condition of the item, we will process your return or exchange. Please allow at least 14 days from the date of receipt of the item to process your return or exchange.

Q: How can I contact you about my order?

A: You can contact us by email at zouweilong@niumo.com or through the form on this page.